No subject
Wed Feb 27 16:12:25 MST 2008
offline due to technical difficulties on the part of the website host. =
The host company's Edmonton based servers suffered a major system =
malfunction and it took a couple of weeks for the company to rectify the =
problem. This loss of service impacted hundred's of customers in the =
Edmonton area, so it took a bit of time to resolve.
By mid February, the company had returned most of their accounts =
affected to full service, however SAR Alberta's website remained offline =
due to additional administrative issues. After considerable and ongoing =
investigating and troubleshooting, it would appear that when SARVAC's =
website was transferred away from the same company SAR Alberta uses, our =
account was inadvertently cancelled as well. No notices were received =
because the account was cancelled at the request of the account holder. =
For reasons unexplainable, SAR Alberta's website remained active and in =
service for an additional two years, until January 18 when the server it =
was hosted on, failed. In addressing the failure, the company only =
transferred current accounts over to a new server, and the SAR Alberta =
website was considered cancelled.
The company has confirmed that they are able to reinstitute the SAR =
Alberta website from their backup systems, and we are in the process of =
resolving the financial aspects of re-activating service. Hopefully we =
can conclude these matters soon, so SAR Alberta website returns to =
service.
We appreciate everyone patience and inquiries. Obvious the website is =
one of the steadfast deliverables those involved in SAR, in Alberta, =
have come to rely on SAR Alberta for.
Brad Marshall
Webmaster
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<DIV><FONT face=3DArial size=3D2>Regarding the website:</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT face=3DArial size=3D2>From approximately January 18 to mid =
February, the=20
SAR Alberta was offline due to technical difficulties on the part of the =
website=20
host. The host company's Edmonton based servers suffered a major =
system=20
malfunction and it took a couple of weeks for the company to rectify the =
problem. This loss of service impacted hundred's of customers in =
the=20
Edmonton area, so it took a bit of time to resolve.</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT face=3DArial size=3D2>By mid February, the company had =
returned most of=20
their accounts affected to full service, however SAR Alberta's website =
remained=20
offline due to additional administrative issues. After =
considerable and=20
ongoing investigating and troubleshooting, it would appear that when =
SARVAC's=20
website was transferred away from the same company SAR Alberta uses, our =
account=20
was inadvertently cancelled as well. No notices were received =
because the=20
account was cancelled at the request of the account holder. =
</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT><FONT face=3DArial =
size=3D2></FONT> </DIV>
<DIV><FONT face=3DArial size=3D2>For reasons unexplainable, SAR =
Alberta's website=20
remained active and in service for an additional two years, until =
January 18=20
when the server it was hosted on, failed. In addressing the =
failure, the=20
company only transferred current accounts over to a new server, and the =
SAR=20
Alberta website was considered cancelled.</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT face=3DArial size=3D2>The company has confirmed that they are =
able to=20
reinstitute the SAR Alberta website from their backup systems, and we =
are in the=20
process of resolving the financial aspects of re-activating =
service. =20
Hopefully we can conclude these matters soon, so SAR Alberta website =
returns to=20
service.</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT face=3DArial size=3D2>We appreciate everyone patience and=20
inquiries. Obvious the website is one of the steadfast =
deliverables those=20
involved in SAR, in Alberta, have come to rely on SAR Alberta =
for.</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT face=3DArial size=3D2>Brad Marshall</FONT></DIV>
<DIV><FONT face=3DArial size=3D2>Webmaster</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV></BODY></HTML>
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