[From nobody Tue Nov 20 11:37:13 2007 X-Apparently-To: sarabsecretary@yahoo.ca via 209.191.69.25; Tue, 20 Nov 2007 09:40:59 -0800 X-Originating-IP: [209.73.178.157] Authentication-Results: mta260.mail.mud.yahoo.com from=yahoo.com; domainkeys=pass (ok) Received: from 209.73.178.157 (HELO web60414.mail.yahoo.com) (209.73.178.157) by mta260.mail.mud.yahoo.com with SMTP; Tue, 20 Nov 2007 09:40:58 -0800 Received: (qmail 29524 invoked by uid 60001); 20 Nov 2007 17:40:57 -0000 DomainKey-Signature: a=rsa-sha1; q=dns; c=nofws; s=s1024; d=yahoo.com; h=X-YMail-OSG:Received:Date:From:Subject:To:MIME-Version:Content-Type:Content-Transfer-Encoding:Message-ID; b=eJdkbW9sMa2BqkTkcQKa7Omugv30hJmv3Vo7DWCsq5LXxEZ/3cBoGPZooYoKvpnvWlThC1XlR3MT9flcyAP3jnBsuhQjBdHfdpZrhwskGdpGKsVt15fsHOY+MHk+lrA88yRto8EtloakgS9RSdMtZc2cvyAJ5cOhesqcamPkBQI=; X-YMail-OSG: yFKm1R8VM1kkXET4TChTG_pTHDrfp5URO6tyFH2h2hdRrOiSYbWTTIqajtnXMwy9JkEPqfXBcDgqI_nIxXGMXx.WZNHY24l1Lrqyxf_Tl8O1zp32pmxJd5vW3FZ45KM- Received: from [142.59.220.125] by web60414.mail.yahoo.com via HTTP; Tue, 20 Nov 2007 09:40:57 PST Date: Tue, 20 Nov 2007 09:40:57 -0800 (PST) From: Michelle Maschke <mdmaschke@yahoo.com> Subject: Fwd: Kevin Burns - Attitude Blog To: Michelle Maschke <sarabsecretary@yahoo.ca> MIME-Version: 1.0 Content-Type: multipart/mixed; boundary="0-1087510597-1195580457=:29504" Content-Transfer-Encoding: 8bit Content-Length: 4752 --0-1087510597-1195580457=:29504 Content-Type: multipart/alternative; boundary="0-878379850-1195580457=:29504" --0-878379850-1195580457=:29504 Content-Type: text/plain; charset=iso-8859-1 Content-Transfer-Encoding: 8bit Note: forwarded message attached. --------------------------------- Be a better sports nut! Let your teams follow you with Yahoo Mobile. Try it now. --0-878379850-1195580457=:29504 Content-Type: text/html; charset=iso-8859-1 Content-Transfer-Encoding: 8bit <br><br>Note: forwarded message attached.<p>&#32; <hr size=1>Be a better sports nut! Let your teams follow you with Yahoo Mobile. <a href="http://us.rd.yahoo.com/evt=51731/*http://mobile.yahoo.com/sports;_ylt=At9_qDKvtAbMuh1G1SQtBI7ntAcJ ">Try it now.</a> --0-878379850-1195580457=:29504-- --0-1087510597-1195580457=:29504 Content-Type: message/rfc822 X-Apparently-To: mdmaschke@yahoo.com via 209.73.178.149; Tue, 20 Nov 2007 08:22:21 -0800 X-Originating-IP: [66.150.96.100] Authentication-Results: mta227.mail.mud.yahoo.com from=emailenfuego.net; domainkeys=neutral (no sig) Received: from 66.150.96.100 (EHLO smtp.emailenfuego.net) (66.150.96.100) by mta227.mail.mud.yahoo.com with SMTP; Tue, 20 Nov 2007 08:22:21 -0800 Received: from deepstorage1.feedburner.com ([192.168.5.105]:43859 helo=deepstorage1) by smtp.emailenfuego.net (smtp2.emailenfuego.net [192.168.5.173]:25) with esmtp id 1IuUkk-0001At-8v (MailBurner 5.49) for mdmaschke -at- yahoo.com (return-path <bounce-390258@emailenfuego.net>); Tue, 20 Nov 2007 09:11:07 -0600 Date: Tue, 20 Nov 2007 09:11:57 -0600 (CST) From: Kevin Burns - Attitude Blog <attitude@kevburns.com> Reply-To: Kevin Burns - Attitude Blog <attitude@kevburns.com> Sender: bounce-390258@emailenfuego.net To: mdmaschke@yahoo.com Subject: Kevin Burns - Attitude Blog MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_Part_13965_9094244.1195571517627" Content-Length: 3975 ------=_Part_13965_9094244.1195571517627 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 7bit Kevin Burns - Attitude Blog /////////////////////////////////////////// Boss Tip #15 - Treat Your People Like ... Well ... People! Posted: 19 Nov 2007 04:31 PM CST http://feeds.feedburner.com/~r/kevburns/scRy/~3/187375221/boss-tip-15-treat-your-people-like-well.html "Organizations work fine. It's people who screw 'em up." (Kevin Burns) It is true though isn't it? Almost without exception, every single problem in every single business is created by a person. If you could just take the people out of your organization, you would eliminate almost every single problem that you, as a boss, are forced to deal with. Think of how much more you could get done if there weren't "people" problems to deal with. You could probably reduce your hours to part-time status and still get the job done if there weren't people to deal with. Well good luck with that one. There ARE people to deal with. These are the same people you have either hired or at least had a hand in getting hired. These are your people. Without them, you wouldn't be needed. Thank your lucky stars for "people" problems. It's one of the things that keeps you, the boss, working. So since you've hired people to help you do the job, perhaps you could cut them a little slack and treat them like, well, treat them like they are valued by you. How would you want to be treated if given the same job and responsibilities? C'mon, it's not that hard to figure out. You'd like to hear an occassional, "Good job," or "Thanks," or "What would we do without you?" It's pretty simple. We all want to know how we're doing so it becomes your job, as a boss, to make sure that your people are not only given the coaching they require, but even an occassiaonal bit of praise wouldn't hurt either. I can guarantee that if you choose to praise your people on a regular basis, they will actually do more for you. How is that possible? When people take ownership of their work, they take pride in the workmanship. How can you get them to take ownership? Make a few heartfelt positive comments about their quality of work and watch the quality improve. People like to know that they are valued. The more you praise them, the more they are likely to perform for (not you) themselves. You get to take credit for a well-run and high-quality department. All it takes is a little positive reinforcement once in a while. Treat your people like the valued people that they are. Your company's work wouldn't get done without them. And if you don't value their work, then one of two things is taking place: either they don't want to work for you or you hired the wrong people. Either way, they are not to blame - you are. You obviously don't know how to hire properly or can't coach worth a damn. Either way, the coach (boss) needs to be fired then. Connect with your people on a personal level and they will begin to take their work and work ethic personally. When it gets personal, pride gets involved. When pride is involved, the quality of work has a much better chance of being top-notch. Your people are both your most important asset as well as your greatest liability. Your job, as a boss, is being able to differentiate the two. If you can't differentiate the two, then your people aren't the problem. That just leaves you. Kevin Burns - Author & Attitude Adjuster To Comment On This Blog Entry, Click Here! -- You are subscribed to email updates from "Kevin Burns - Attitude Blog." To stop receiving these emails, you may unsubcribe now http://www.feedburner.com/fb/a/emailunsub?id=390258&key=JFiFnILprxphdHOCh8j9mQ%3D%3D If you prefer to unsubscribe via postal mail, write to: Kevin Burns - Attitude Blog, c/o FeedBurner, 549 W Randolph, Chicago IL USA 60661 This Email Delivery powered by FeedBurner. ------=_Part_13965_9094244.1195571517627 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable <!DOCTYPE HTML PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN""http://www.w= 3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html> <head> <META http-equiv=3D"Content-Type" content=3D"text/html; charset=3DUTF-8"> <title>Kevin Burns - Attitude Blog</title> </head> <body> <style type=3D"text/css"> =09=09=09h1 a:hover {background-color:#888;color:#fff ! important;} =09=09=09div#emailbody table#itemcontentlist tr td div ul { =09=09=09=09=09list-style-type:square; =09=09=09=09=09padding-left:1em; =09=09=09} =09 =09=09=09div#emailbody table#itemcontentlist tr td div blockquote { =09=09=09=09padding-left:6px; =09=09=09=09border-left: 6px solid #dadada; =09=09=09=09margin-left:1em; =09=09=09} =09 =09=09=09div#emailbody table#itemcontentlist tr td div li { =09=09=09=09margin-bottom:1em; =09=09=09=09margin-left:1em; =09=09=09} =09=09=09table#itemcontentlist tr td a:link, table#itemcontentlist tr td a:= visited, table#itemcontentlist tr td a:active { =09=09=09=09color:#000099; =09=09=09=09font-weight:bold; =09=09=09=09text-decoration:none; =09=09=09}=09 =09=09=09img {border:none;} =09=09</style> <div xmlns=3D"http://www.w3.org/1999/xhtml" id=3D"emailbody" style=3D"margi= n:0 2em;font-family:Arial, Helvetica, sans-serif;line-height:140%;font-size= :12px;color:#000000;"> <table style=3D"border:0;padding:0;margin:0;width:100%"> <tr> <td width=3D"99%" style=3D"vertical-align:top"> <h1 style=3D"margin:0;padding-bottom:6px;"> <a style=3D"color:#888;font-size:22px;font-family:Arial, Helvetica, sans-se= rif;font-weight:normal;text-decoration:none;" href=3D"http://www.kevburns.c= om/blog.html" title=3D"(http://www.kevburns.com/blog.html)">Kevin Burns - A= ttitude Blog</a> </h1> </td><td width=3D"1%"></td> </tr> </table> <table id=3D"itemcontentlist" style=3D"clear:both;padding-top:.5em;border-t= op:1px solid #999;"> <tr> <td style=3D" margin-bottom:0;line-height:1.4em;"> <p xmlns=3D"" style=3D"margin:1em 0 3px 0;line-height:115%;"> <a style=3D"font-family:Arial, Helvetica, sans-serif;font-size:18px;" href= =3D"http://feeds.feedburner.com/~r/kevburns/scRy/~3/187375221/boss-tip-15-t= reat-your-people-like-well.html">Boss Tip #15 - Treat Your People Like ... = Well ... People!</a> </p> <p style=3D"font-size:12px;color:#555;margin:9px 0 3px 0;font-family:Arial,= Helvetica, sans-serif;line-height:140%;font-size:12px;"> <span>Posted:</span> 19 Nov 2007 04:31 PM CST</p> <div style=3D"margin:0;font-family:Arial, Helvetica, sans-serif;line-height= :140%;font-size:12px;color:#000000;">"Organizations work fine. It's people = who screw 'em up." (Kevin Burns)<br /><br />It is true though isn't it? Alm= ost without exception, every single problem in every single business is cre= ated by a person. If you could just take the people out of your organizatio= n, you would eliminate almost every single problem that you, as a boss, are= forced to deal with. Think of how much more you could get done if there we= ren't "people" problems to deal with. You could probably reduce your hours = to part-time status and still get the job done if there weren't people to d= eal with.<br /><br />Well good luck with that one. There ARE people to deal= with. These are the same people you have either hired or at least had a ha= nd in getting hired. These are your people. Without them, you wouldn't be n= eeded. Thank your lucky stars for "people" problems. It's one of the things= that keeps you, the boss, working.<br /><br />So since you've hired people= to help you do the job, perhaps you could cut them a little slack and trea= t them like, well, treat them like they are valued by you. How would you wa= nt to be treated if given the same job and responsibilities? C'mon, it's no= t that hard to figure out. You'd like to hear an occassional, "Good job," o= r "Thanks," or "What would we do without you?" It's pretty simple. We all w= ant to know how we're doing so it becomes your job, as a boss, to make sure= that your people are not only given the coaching they require, but even an= occassiaonal bit of praise wouldn't hurt either.<br /><br />I can guarante= e that if you choose to praise your people on a regular basis, they will ac= tually do more for you. How is that possible? When people take ownership of= their work, they take pride in the workmanship. How can you get them to ta= ke ownership? Make a few heartfelt positive comments about their quality of= work and watch the quality improve. People like to know that they are valu= ed. The more you praise them, the more they are likely to perform for (not = you) themselves. You get to take credit for a well-run and high-quality dep= artment.<br /><br />All it takes is a little positive reinforcement once in= a while. Treat your people like the valued people that they are. Your comp= any's work wouldn't get done without them. And if you don't value their wor= k, then one of two things is taking place: either they don't want to work f= or you or you hired the wrong people. Either way, they are not to blame - y= ou are. You obviously don't know how to hire properly or can't coach worth = a damn. Either way, the coach (boss) needs to be fired then.<br /><br />Con= nect with your people on a personal level and they will begin to take their= work and work ethic personally. When it gets personal, pride gets involved= . When pride is involved, the quality of work has a much better chance of b= eing top-notch.<br /><br />Your people are both your most important asset a= s well as your greatest liability. Your job, as a boss, is being able to di= fferentiate the two. If you can't differentiate the two, then your people a= ren't the problem. That just leaves you.<div class=3D"blogger-post-footer">= <p><font face=3D"Arial" size=3D"2">Kevin Burns - Author & Attitude Adjuster= </font></p> <p><font face=3D"Arial" size=3D"2">To Comment On This Blog Entry, <b> <a hr= ef=3D"http://www.kevburns.com/blog.html">Click Here!</a></b></font></p></di= v><div class=3D"feedflare"> <a href=3D"http://feeds.feedburner.com/~f/kevburns/scRy?a=3D0hqnMxB"><img s= rc=3D"http://feeds.feedburner.com/~f/kevburns/scRy?i=3D0hqnMxB" border=3D"0= "></img></a> <a href=3D"http://feeds.feedburner.com/~f/kevburns/scRy?a=3DjL= 4do2B"><img src=3D"http://feeds.feedburner.com/~f/kevburns/scRy?i=3DjL4do2B= " border=3D"0"></img></a> </div><img src=3D"http://feeds.feedburner.com/~r/kevburns/scRy/~4/187375221= " height=3D"1" width=3D"1"/></div> </td> </tr> </table> <table id=3D"footer" style=3D"border-top:1px solid #999;padding-top:4px;mar= gin-top:1.5em;width:100%" xmlns=3D"http://www.w3.org/1999/xhtml"> <tr> <td style=3D"text-align:left;font-family:Helvetica,Arial,Sans-Serif;font-si= ze:11px;margin:0 6px 1.2em 0;color:#333;">You are subscribed to email updat= es from <a href=3D"http://www.kevburns.com/blog.html">Kevin Burns - Attitud= e Blog</a> <br>To stop receiving these emails, you may <a href=3D"http://www.feedburne= r.com/fb/a/emailunsub?id=3D390258&key=3DJFiFnILprxphdHOCh8j9mQ%3D%3D">unsub= scribe now</a>.</td><td style=3D"font-family:Helvetica,Arial,Sans-Serif;fon= t-size:11px;margin:0 6px 1.2em 0;color:#333;text-align:right;vertical-align= :top">Email Delivery powered by FeedBurner</td> </tr> <tr xmlns:atom10=3D"http://www.w3.org/2005/Atom"> <td colspan=3D"2" style=3D"text-align:left;font-family:Helvetica,Arial,Sans= -Serif;font-size:11px;margin:0 6px 1.2em 0;color:#333;">Inbox too full? <a = href=3D"http://feeds.feedburner.com/kevburns/scRy"><img src=3D"http://www.f= eedburner.com/fb/images/pub/feed-icon16x16.png" style=3D"vertical-align:mid= dle" alt=3D"(feed)"></a> <a href=3D"http://feeds.feedburner.com/kevburns/sc= Ry">Subscribe</a> to the feed version of Kevin Burns - Attitude Blog in a f= eed reader.</td> </tr> <tr> <td style=3D"text-align:left;font-family:Helvetica,Arial,Sans-Serif;font-si= ze:11px;margin:0 6px 1.2em 0;color:#333;" colspan=3D"2">If you prefer to un= subscribe via postal mail, write to: Kevin Burns - Attitude Blog, c/o FeedB= urner, 20 W Kinzie, 9th Floor, Chicago IL USA 60610</td> </tr> </table> </div> </body> </html> ------=_Part_13965_9094244.1195571517627-- --0-1087510597-1195580457=:29504-- ]